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Legal

Last updated 28 October 2026 · Privacy · Terms · Cookies

Privacy policy

Who we are

Let’s Talk BI (letstalkbi.online) is a remote business intelligence, automation and software studio based in South Africa. We are the responsible party for personal information collected on this site, as defined in the Protection of Personal Information Act, 2013 (POPIA).

What we collect

Only what you give us: your name, email address, company and message when you use the contact form, and your email address when you subscribe to the newsletter. We do not use advertising trackers.

Why we collect it

To reply to your enquiry, schedule a strategy session, and — if you subscribed — send the newsletter. We never sell your information.

Where it is stored

Form submissions are stored with our database provider (Supabase) using encrypted connections. Access is limited to the people who need it to reply to you.

How long we keep it

Enquiries are kept for up to 24 months unless you become a client. Newsletter subscriptions are kept until you unsubscribe.

Your rights

You may ask to see, correct or delete your personal information, or object to how we use it, by emailing hello@letstalkbi.online. You may also lodge a complaint with the Information Regulator of South Africa.

Terms of service

Using this site

This website describes our services. Information here is general and does not form a contract until we both sign a written proposal or statement of work.

Pricing

Prices shown are indicative, exclude VAT, and are confirmed in each written proposal.

Intellectual property

Site content and branding belong to us. On full payment, clients own the source code we write for them unless a proposal states otherwise.

Liability

We take care to keep this site accurate and available but provide it as is. Nothing in these terms limits rights you have under the Consumer Protection Act.

Governing law

These terms are governed by the laws of the Republic of South Africa.

Cookie policy

What we use

This site does not set advertising or tracking cookies. Your browser may store technical data needed for the page to work.

Third parties

Fonts are loaded from Google Fonts, which may record your IP address as part of serving the files.

Analytics

We use Cloudflare Web Analytics to count visits and see which pages are read. It does not set cookies, does not use local storage, does not fingerprint your device and does not track you across other websites. It records aggregate information such as the page visited, referring site, country and browser type. Because no cookies or tracking identifiers are used, no consent banner is needed.